Privacy Policy

Last updated: 3rd June 2025

This Privacy Policy explains how 3G Bougie (“we”, “us”, or “our”) collects, uses, and protects any personal information that you provide when using our website: https://www.3GBougie.co.uk (the “Website”).

We are committed to ensuring that your privacy is protected. If we ask you to provide personal information, it will only be used in accordance with this Privacy Policy.

1.  Who We Are

3G Bougie is a UK-based business that sells handcrafted Jesmonite home décor and lifestyle products. For the purposes of the UK GDPR and Data Protection Act 2018, the data controller is:

3G Bougie

Northampton UK

Email: info@3gbougie.co.uk

Website: www.3gbougie.co.uk

2.  What We Collect

We may collect the following personal data when you visit or interact with our site:

• Name and contact details (including email address, phone number, postal address)
• Order and delivery details
• Payment details (processed securely through third-party providers)
• Website usage data via cookies and analytics tools
• Marketing preferences and communication history

3.  How We Use Your Data

We collect and use your data to:

• Process and fulfil your orders
• Communicate with you regarding your purchases
• Provide customer service and support
• Improve our website and user experience
• Send you promotional emails or offers (with your consent)
• Comply with legal obligations

4.  Legal Basis for Processing

We process your personal data under the following lawful bases:

• Contract – to fulfil your order
• Consent – when you sign up to receive marketing
• Legal obligation – for recordkeeping or regulatory compliance
• Legitimate interests – to improve services and protect the business

5.  How We Share Your Data

We only share your information with trusted third parties when necessary to operate our business:

• Payment processors (e.g. Stripe, PayPal)
• Delivery services (e.g. Royal Mail, DPD)
• Website and IT service providers
• Professional advisers (accountants, legal counsel)

We will never sell your data to third parties.

6.  International Transfers

Where any third-party service providers transfer your data outside the UK, we ensure they meet appropriate safeguards (such as standard contractual clauses) to protect your privacy.

7.  Your Rights

Under UK data protection law, you have rights to:

• Access the personal data we hold about you
• Correct any inaccurate data
• Request deletion of your data (in some circumstances)
• Object to or restrict how we process your data
• Withdraw consent at any time (where consent is the basis for processing)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at info@3gbougie.co.uk

8.  Data Retention

We retain your personal data only as long as necessary:

• To fulfil the purposes outlined in this policy
• To comply with legal, tax, or reporting obligations

9.  Cookies

Our website uses cookies and similar technologies to improve user experience and collect usage data. You can manage your cookie preferences via your browser settings.

For more information, please see our Cookie Policy.

10.  Security

We take data security seriously. We use technical and organisational measures to protect your personal data against unauthorised access, misuse, or loss.

11.  Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please check back periodically to stay informed.

12.  Contact Us If you have any questions about this Privacy Policy or your data, please contact:

Email: info@3gbougie.co.uk